Feeling Safe When You Arrive

Moving to a new country is an exciting adventure. The anticipation of new things to see, new people to meet and a brand new, often very different, lifestyle is part of the excitement when you are making all the plans. Then you arrive, and it is all so new and fresh, it can sometimes make you feel overwhelmed or anxious.

Your safety is of paramount importance to the College. John Paul College has a dedicated Student Assistant Hotline that allows overseas students in Australia access to personal support 24/7 regardless of whether they are on or off campus.

The specific number that our international students can call after hours, at night or on the weekends is 1800 024 157. This is a free call from landlines anywhere in Australia and standard call rates will apply from mobile phones. Allianz Assistance provides the professional call centre support based on John Paul College’s protocols, which ensures that students are quickly linked into the support service they need whether that is practical, personal or medical-related.

For any queries regarding your homestay or our support services, please contact the International Student Services Office during business hours (8am to 5pm) by phone on (07) 3826 3474.

Please check your email for our After Hours Emrgency Hotline Number